Job Issues have a Status and a Category. Statuses are built into your database, indicating if an issue is Urgent, Open, or Closed, and cannot be changed.
Job Issue Categories are customizable, and can be used to organize Job Issues by type.
Using Job Issue Categories allows for more detail at a glance, and can Categories be used as Filters in Job Views and Reports.
- Go to Settings > Job > Issue Categories.
- Click on the Create icon at the top of the page, enter a category name then click Save.
- Categories appear in a drop-down list when adding a Job Issue to a Job.