When you add a "Lead Created " Activity to your Lead Template and a "Job Sold" Activity to your Job Template, you can gather information conversion rates.
This article outlines a Report that you can export to Excel.
When using Leads, or any other pre-Job Process, it is necessary to create an Job Activity like "Job Sold" in order to track when the Lead converts into a Job. Running a Job Report on the Creation Date will result in a Report listing when the Lead was created, not when it converted to a Job. If you do not use Leads or another Process to track potential customers, Job Sold is not needed.
ADD LEAD CREATED AND JOB SOLD ACTIVITIES
- Go to Settings > Job > Activity Types > Click on Leads at the top next to Process > click Create New Activity Type.
- Name the Activity Lead Created > Save.
- Click on the Lead Created Activity > Set the default status to Complete.
- Update your Lead Template to include the Lead Created Activity.
- Repeat these steps in the Job Process, click on Job at the top next to Process > click Create New Activity Type.
- Name the Activity Job Sold! > Save.
- Click on the Job Sold! Activity > Set the default status to Complete.
- Update the Job Template to include the Job Sold! Activity.
CREATE A REPORT
- Go to Reports > click the Create Report button.
- Click on the Edit button next to Measure > select Job, Number of Jobs, Job Sold! Date > Save.
- Add any Display Filters to show in the Report.
EXPORT A REPORT​
- After running a Report > click the Export button in the top menu > select which pages to export.
- The .csv file will most likely be in your Downloads folder, open with the application of your choice.